Administrator

Location: Outward Bound Ullswater
Salary: £20,812 - £23,561 (salary dependent on qualifications & experience)
Contract: Permanent, full time (37.5 hours per week)
Reporting to: Centre Administrator
Applications in by: 9 December 2022

Working at Ullswater

This role is a great opportunity to play an active part in the smooth running of our lively residential centres. Our admin team are always busy, but it's a super friendly and supportive working environment to be part of.

Young people at Ullswater

The job...

As Course Administrator you’ll be the client liaison for all pre-course information at our Ullswater and Howtown centres. You’ll deal with clients (schools, employers, parents) about courses, as well as the instructor and hospitality team at centre and our business development and customer services teams at HQ. You’ll make sure that all course administration for the programmes is completed accurately, on time and as required by the business.

Outward Bound is currently in an exciting transition with our online systems. Our Course Administrator will be Ullswater and Howtown’s champion for our online participant registration form. You’ll need to familiarise yourself with the system, be confident in problem solving, communication and helping colleagues as we continue to guide our clients through this new system.

To view the role in more detail...

Download the full job description here

You'll need...

• Experience in a customer service or customer facing role
• Experience of working to and meeting deadlines
• Ability to prioritise and manage own workload
• Adaptable to changing circumstances
• Ability to multi-task
• Experience with Microsoft Office programmes.

You'll get

• 24 days holiday (rising by a day a year to a maximum of 30 days) plus bank holidays
  
• Life assurance (from start date)
• Employee assistance programme
• Personal healthcare plan
• Cycle to work scheme
• Pension scheme
• Berghaus uniform items provided plus other benefits

How to Apply

To apply, please send an email or a letter (not more than one side of A4), addressed to Tara King, saying why you’re the person for this job, as well as, an up-to-date CV, by midday on Friday 9 December.

Email - tara.king@outwardbound.org.uk

PS: We know that confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect candidate'. So however you identify and whatever background you bring with you, please apply if this is a role that you think sounds good for you!

If you have any queries about the job or our recruitment process please contact Tara, by email or phone 017684 85000.

If you’re shortlisted for the job, interviews will be held on Thursday 15 December 2022 at our Ullswater Centre, Watermillock, Penrith, Cumbria, CA11 0JL.

If we offer you the job, you'll be asked to do a DBS check.

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